1. Minimum Custom Decorating Order
The minimum full-service custom decorating order is $550.00, excluding taxes, setup, teardown, and equipment usage fees. The 50 percent retainer is due at booking, and the remaining balance is due by the setup date.
2. Corporate Clients
Corporate accounts may be invoiced under approved terms, for example NET-30, with a valid purchase order or written agreement. Consultation fees may be waived for corporate clients. For large installations or new corporate accounts, written confirmation of terms may be required before purchasing materials.
3. Custom Event Decorating Contract
A Custom Event Decorating Contract between the client and Balloon Spectacular, LLC is required for all custom event decorating jobs that involve on-site setup by our company. This excludes the Easy Decor Pac™ that require little to no setup by Balloon Spectacular, LLC. The contract outlines retainer fees to secure your date, total decorating costs, and roles and responsibilities. The contract must be signed by all parties prior to any decorating services being rendered.
4. Event Location Requirement
Please book your event location before scheduling a consultation. If your event is not at a booked venue, we still require that the consultation take place at the event location. Meeting on-site ensures accurate planning for size, scope, access, and logistics. Meeting for a consultation does not reserve your date. Your event date is confirmed once the signed contract and 50% retainer have been received and accepted by Balloon Spectacular, LLC.
5. Consultation Meeting and Fees
A $75 on-site consultation fee is required for all custom event decorating appointments and payable at the time of the meeting. This includes up to one hour at your event location to review décor needs including:
- Discuss the overall event vision
- Review color palettes, themes, and décor ideas
- Determine venue requirements and spatial considerations
- Identify any structural or installation needs (e.g., take measurements)
- Establish a preliminary design direction
Additional consultation fees may apply if multiple meetings are required for the same event.
When you book your event with us, the $75 consultation fee is applied as a credit to your final invoice. If you choose not to move forward, the fee is non-refundable.
Consultations apply to events within a 30-mile radius of Blue Springs; additional travel fees may apply for locations outside this area.
6. Exceptions and Waivers
At our discretion, additional consultation fees for travel or multiple meetings may be waived or credited for returning clients or clients booking multiple events
7. Cancellation or Postponement of Consultation Meeting
Please notify Balloon Spectacular of cancellation or postponement of the consultation meeting no less than 48 hours in advance by email at info@balloon-spectacular.com or phone (816) 427-5002.
8. Proposal and Contract After Consultation
After the consultation, we provide a detailed proposal covering scope, decor items, setup and teardown, and equipment usage if applicable. Booking is confirmed with a signed contract and a 50 percent retainer. The remaining balance is due by the setup date, unless otherwise specified.
9. Transparency and Client Communication
Your proposal will clearly outline all pricing for decor items, travel, setup, and cleanup. Clients may review and approve designs or request reasonable adjustments prior to final confirmation.
10. Cancellation of Accepted Event Decorating Contract
Cancellation of an accepted Event Decorating Contract must be submitted in accordance with the procedures and timeframes outlined in the signed written agreement.